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CRM Management

WooPOS Boosting Customer Relationships

WooPOS. comes with its very own customer relationship management (CRM) system to help you analyze and track valuable customer data.

1

Sales Management

Track all customer transaction data for historical analysis and predict future buying trends. You’ll be able to analyze demographics across all your stores and identify top customers.
2

Customer Service Support

Provide better and more convenient service to your customers, knowing who they are and what they’ve purchased from you.
3

Marketing Insight

Create email or mail out lists to target your customers with your marketing efforts. Gauge the effectiveness of your marketing campaigns by tracking the source of your customers and their spending habits.
4

Customer Analysis

Keep a comprehensive record of customers’ purchasing history and personal/contact information to identify sales trends. Analyze the effectiveness of your marketing and the level of service your staff are providing.
5

Customer Loyalty

WooPOS. comes with many opportunities to reward the loyalty of your deserving customers. The platform supports different loyalty systems include, points, multiple customer tiers, coupons and VIP benefits.
6

Track, Improve & Retain

Our CRM module gives you the ability to keep detailed records of all of your customer transactions for quick lookup. Your cashiers will be able to deliver a personalized approach with clerk-visible customer notes to increase customer service levels.

Customer Relationship Management Features Highlights:

  • Detailed records of all customer purchases
  • Form Letters and mailing labels and envelope
  • Accept payments on account from any location
  • Store credit tracking
  • Customer photo and identification
  • Total COGS, Revenue, Profit, and Returns per customer and per custom time period
  • Tax exemptions
  • Tax Rules based on shipping address
  • Discount rules by customer type
  • A/R monthly  statement, points statement
  • AR interest rates per customer
  • Track events, birthdays, calls, emails, etc.
  • Full customer detail tracking
  • Frequent Shopper Loyalty Points Program
  • Points earned and spent tracking
  • Group / sub customer capability
  • Active / Inactive customer flag
  • Clerk visible customer notes
  • Email subscriber checkbox
  • Mail subscriber checkbox
  • Google Map integration

What They’re Saying

“If you're in retail and seeking integration with an ecommerce platform, WooPOS stands out as the premier solution. Unlike other web-based POS systems such as "WooCommerce Point of Sale (POS)" and "WooPOS," which I found lacking in features, slow, and prone to crashing, WooPOS has consistently delivered reliability and frequent updates. It has played a crucial role in smoothly transitioning my brick-and-mortar business into ecommerce over the past year.”

Alphonsus T.Wellfond Pets

“WooPOS. is the only system that we found that helped us to work offline with normal POS software, and on the same time integrate with our Woocommerce online store. moving inventory between online and offline stores is very easy. it reduce the duplicate works that we used to do when publishing new products.”

Abdilhadi J.KSHMSH
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We Are WooPOS

WooPOS bundles together powerful e-Commerce tools to help customers manage their stores, transactions and customers.

All-In-One Package

Our system handles everything: inventory, customers, employees, and point-of-sale systems across multiple storefronts. Access accurate analytics and over 500 reports to enhance your business.

Inventory Management

Effortlessly track inventory and process transactions across multiple storefronts with WooPOS. Fully customizable to fit your store’s unique needs, it’s packed with powerful features.

Reliable & Secure Uptime

WooPOS. ensures unparalleled reliability by running directly off your computer, eliminating server shutdown worries. Plus, all WooPOS
customers enjoy secure cloud backups.

Fully Loaded Support

WooPOS offers responsive support and clear documentation, ensuring seamless value delivery. Need assistance? We prioritize all customer support issues, responding within 24 hours!

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Planning to open your first e-commerce to retail store? Already have one (or two, or ten)? Just give us a call and we'll give you solutions.

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