With WooPOS, keeping up with your customers is easy. The CRM module gives you the ability to keep detailed records of all of your customer transactions for quick lookup. Your cashiers will be able to deliver a personalized approach with clerk-visible customer notes to increase customer service levels. WooPOS offers you simple and easy customer input functionality allows you to track relevant customer data quickly and easily. Let’s say a customer needs to return an item they bought last week, but she can’t find her receipt. What do you do? With CRM, you can pull up the customer’s purchase history by phone number or name, reprint the receipt, and refund the total to her credit card without a hitch.
Custom attributes such as customer ring size, shoe size and birth day can be setup to capture important details about your customer so that you can keep a detailed record of their retail experience.
In addition to transactions, special orders, back orders, points, store credit and AR tracking, you can also track service activities. With robust attribute system, you can attach any data to the CRM activity entry, such as number, note, document and image.