Effective Customer Relationship Management.
Our CRM Feature Includes:

WooPOS comes with its very own customer relationship management (CRM) system to help you analyze and track valuable customer data.

1

Sales Management

Track all customer transaction data for historical analysis and predict future buying trends. You’ll be able to analyze demographics across all your stores and identify top customers.
2

Customer Service Support

Provide better and more convenient service to your customers, knowing who they are and what they’ve purchased from you.
3

Marketing Insight

Create email or mail out lists to target your customers with your marketing efforts. Gauge the effectiveness of your marketing campaigns by tracking the source of your customers and their spending habits.
4

Customer Analysis

Keep a comprehensive record of customers’ purchasing history and personal/contact information to identify sales trends. Analyze the effectiveness of your marketing and the level of service your staff are providing.
5

Customer Loyalty

WooPOS comes with many opportunities to reward the loyalty of your deserving customers. The platform supports different loyalty systems include, points, multiple customer tiers, coupons and VIP benefits.
6

Track, Improve & Retain

Our CRM module gives you the ability to keep detailed records of all of your customer transactions for quick lookup. Your cashiers will be able to deliver a personalized approach with clerk-visible customer notes to increase customer service levels.

Customer Relationship Management Features Highlights:

  • Detailed records of all customer purchases
  • Form Letters and mailing labels and envelope
  • Accept payments on account from any location
  • Store credit tracking
  • Customer photo and identification
  • Total COGS, Revenue, Profit, and Returns per customer and per custom time period
  • Tax exemptions
  • Tax Rules based on shipping address
  • Discount rules by customer type
  • A/R monthly  statement, points statement
  • AR interest rates per customer
  • Track events, birthdays, calls, emails, etc.
  • Full customer detail tracking
  • Frequent Shopper Loyalty Points Program
  • Points earned and spent tracking
  • Group / sub customer capability
  • Active / Inactive customer flag
  • Clerk visible customer notes
  • Email subscriber checkbox
  • Mail subscriber checkbox
  • Google Map integration

What They’re Saying

If you have a retail business and are looking to link it to an ecommerce platform, WooPOS is the best solution on the market. Prior to using WooPOS I tried web based POS systems on the market such as "WooCommerce Point of Sale (POS)" by actualityextensions and "WooCommerce POS" by kilbot, only to find the them lacking in features, slow and prone to crashing. Having used WooPOS for over a year, I find the software reliable, frequently updated and a key part of bringing my brick and mortar business into the eCommerce space.

Alphonsus T.Wellfond Pets

WooPOS is the only system that we found that helped us to work offline with normal POS software, and on the same time integrate with our Woocommerce online store. moving inventory between online and offline stores is very easy. it reduce the duplicate works that we used to do when publishing new products.

Abdilhadi J.KSHMSH